I clicked on a profile from my email and then immediately received an email congrats on your subscription renewal. I had two emails sent to me, neither addressed my issues, still waiting to hear back from a third email. I did not want or did not enter my info so why was my account re-activated? I believed I canceled my match account months ago when I also hid my profile. It's shameful and I feel as if I have been robbed. I called and cancelled the same day I subscribed for my free trial with no obligation. This company is deceptive and they are stealing money from us. They blocked my credit card and when I call customer service I get twenty different answers from 20 different people.
The customer should have the option to manually type in the information for debit if they're trying to make a purchase to prevent errors on your behalf. All she could give was a mailing address. I then found a free 3 day trial online and used that instead. It is very obvious that all avenues of contacting Match. Until today I had not logged on or used the match for several months. I spoke with the robotic phone customer service as well as the online chat. Match said my account had suspicious activity.
I created a profile under the 72 hour free promotional, providing the necessary financial information fro a 3 month subscription when the promotional ended. Take the search into your own hands by reaching out to someone whose interests match your own by sending a wink, then see where your relationship goes from there. The last change you made a few months ago did the same thing. Their customer service is useless for resolving issues related to unauthorized charges. I just want to cut and paste what anonymous said. I had signed up for the site and was only there for 3 days and was not receiving any matches.
The exact same thing happened to me. They sit on the cancellation and then bill right after midnight the next day. If you are a man who is tired of trying to meet new women, take the time to review our Dallas personals and see if anyone piques your interest. Like I said, I did not purposely or knowingly rejoin so your system is screwed. Somehow you got my email address and you constantly keep sending me matches. Anonymous My brother had his match.
I told him that encryptions can be broken, just like how the hacker got into my account. Looking for fun first date ideas in Dallas? I still wanted the one month membership, but that was all and I was willing to pay for it, I just wanted refunded the other amount. Match is not a reputable service and I will do everything in my power to see that everyone I know and everyone my friends know will hear about this. Trust me I will think of more I might even stop in your place of business and give you clowns a few pop ups of my own and see how you jerks like it when I stop your business from functioning as you did mine! I simply replied to an e-mail on July 3rd and my account was renewed. They really should send that out to people. Initial users were given free lifetime memberships as way to bolster the site for use by paying customers. Thanks to the corp office though for the help! You will never get a straight answer from anyone at this company.
I asked for a refund and was refused. I have used them in the past too but, the site just hasn't worked for me. In Nov 2014 I had the auto renewal turned off. In addition, Monday through Friday from 8 a. Stop holding yourself back from finding compatible matches to date. Once my credit info was provided, Match.
So basically, we men who pay good money to find a potential life mate, pay to be scammed by faceless corporate criminals that use the law to protect their criminal scam operations with unpaid members on Match. This is really sad to see that they are not willing to help out a. Anonymous This site is absolutely the worst customer service site I have ever had the unfortunate experience with. I called customer service and they refused to refund me. I think this whole thing is a scam for them to charge customers because if they really cared they would give a refund back or at least be willing to talk to customers! Bad Business practice with the auto-renewal. Com toll free customer service number : +1 214 -576-9352 If you as a customer of the Match.
I was confused but then I saw that where my photo was, there was a photo of an older man. Signed up for a free trial linked to 1 month subscription but they gave me 2 subscriptions. Ong designed the initial system and Simon Glinsky helped in the development of the initial business plan for the company. I think match is a deceptive , unethical and unprofessional company that intentionally rips off customers. So now I have 3 months of hell to litigate the bogus charges.
You are terrible for the way you treat people, this includes the telephone operators-these are your own people! In addition to other online dating brands, we compete indirectly with offline dating services, such as in-person matchmakers, and social media platforms. You can scroll over the photo assuming you figure that out and get the city they are in — but still you have no idea when they were last online. In addition to our dating business, we also operate a non-dating business in the education industry through our ownership of The Princeton Review. No matter what your relationship goals are, Match. Never got an email, phone call, or anything prior to them terminating his account. I hope to put in a complaint with the New York attorney generals office as well. Match you need s better reputation and to.